Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

Name, email address, and phone number
Postal address and project location
Project details and requirements
Payment information (processed securely through Stripe)
Communications you send to us

Automatic Data Collection

We may also collect technical data automatically, including IP address, browser type, device information, and browsing behavior on our website through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

Provide, maintain, and improve our services
Process transactions and send related information
Send promotional communications (with your consent)
Respond to your comments, questions, and requests
Comply with legal obligations
Detect, prevent, and address fraud and security issues

We do not sell or rent your personal information to third parties. We may share your information with:

Service providers who assist in our operations (e.g., payment processors, analytics)
Professional advisers (lawyers, accountants) when necessary
Law enforcement when required by law
Other parties with your explicit consent

4. Payment Processing

For payment processing, we have designated Stripe, Inc. as our third‑party payment processor. When you make a purchase through our website, your payment information (including card details, billing address, and transaction data) is collected and processed directly by Stripe.

Stripe acts as an independent data controller for the payment data it collects. The handling of your payment information is governed by Stripe’s own privacy practices and terms. We do not store or have access to your full payment card details.

For more information about how Stripe processes your personal data, please refer to their privacy policy at https://stripe.com/gb/privacy-center/legal.

PCI‑DSS Compliance

Stripe is certified as a PCI Service Provider Level 1, the highest level of security standard for payment processing.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Payment Security

Payment information is processed through Stripe, our PCI-DSS Level 1 compliant payment processor. We never store your full card details on our servers.

Under GDPR, you have the following rights:

Right of Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate personal data
Right to Erasure: Request deletion of your personal data
Right to Restriction: Limit how we use your data
Right to Portability: Receive your data in a portable format
Right to Object: Object to processing of your data
Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact our Data Protection Officer at laruvnvltd@gmail.com.

7. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies we use include:

Necessary: Essential for website functionality
Analytics: Help us understand how visitors use our site
Marketing: Used to deliver personalized content

You can manage your cookie preferences through our cookie banner or your browser settings.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Customer records: 7 years after the last transaction
Marketing preferences: Until you unsubscribe
Website analytics: 26 months

9. Contact Us

For privacy-related inquiries or to exercise your rights, contact our Data Protection Officer:

ANDREGA LTD

262a, Stamford Hill, London, England, N16 6TU

Phone: 07549972137

Email: laruvnvltd@gmail.com